How to share a concern or make a complaint

If you are unhappy with the care or treatment you have received, in the first instance, you should make contact directly with the person or service that provided the care.  If you feel you cannot do this, or would prefer not to, then please contact the customer care team.

Customer Care Team
Jubilee House
Lancashire Business Park
Leyland
PR26 6TR

Freephone:  0800 032 2424
Telephone:  01772 777 952
Textphone:  01772 227 005
Email:    mlcsu.customercarelancashire@nhs.net

The customer care team will also provide you with a copy of NHS Lancashire North CCG’s complaints procedure if required.