Mental health support and services

Looking after your mental health is just as important as physical health, and often the two can be linked, so we are committed to ensuring we have the right services in place to support all of our communities. Your NHS and our partner organisations are all here for you, so please do reach out if you need support.


If you feel you may need some support with your wellbeing but aren’t really sure where to start, the NHS Every Mind Matters website has really useful resources and you can generate a personalised plan by answering a few questions about how you’ve been feeling. Visit https://www.nhs.uk/oneyou/every-mind-matters to find out more.


Local mental health services

Mental health services across Morecambe Bay are provided by a variety of organisations, local charities and councils. These services are provided in a variety of ways including care in the in the community, at specialist facilities or in your own home.

If you would like support for your mental health, your GP is there to listen and can help find the right services and support for you.


You can also refer yourself to your local NHS psychological therapies service (also known as IAPT services) without speaking to your GP, or your GP can refer you. Local IAPT teams are experts in supporting common mental health conditions such as anxiety, depression, stress and panic. You can often refer yourself online or over the phone. Find your local service and how to refer here.

Mental health support for children and young people

Mental health and wellbeing services to support children and young people are often referred to as Children and Adolescent Mental Health Services (CAMHS).

Local services are made up of specialist teams offering assessment and treatment to children and young people up to age 18 who have emotional, behavioural or mental health problems. Services can be provided by the NHS, local authorities, community and voluntary organisations or within schools.

Listening services

Free listening services offer confidential advice from trained volunteers:

Call 116123 to talk to Samaritans or email  for a reply within 24 hours

Text “SHOUT” to contact the Shout Crisis Text Line or text “YM” if you are under 19

If you are under 19 you can also call Childline on 0800 1111. The number will not appear on your phone bill.

Urgent mental health support

If you need help for a mental health crisis or emergency, support is available and you should get immediate expert advice and assessment.


The crisis may be a sudden deterioration of an existing mental health problem, or you may be experiencing mental health problems for the first time.


To find a local urgent mental health helpline click here.

If you’ve already been given a Crisis Line number from a health professional, call it. Or, if you are under the care of a mental health team and have a specific care plan that states who to contact when you need urgent care, you should follow this plan.


Making an urgent GP appointment or contacting 111

If you, or someone else, require urgent care but it is not life-threatening, you should make an emergency GP appointment or contact NHS 111 if your GP practice is closed. For example, this could be:

  • if you have an existing mental health problem and your symptoms get worse
  • if you experience a mental health problem for the first time
  • if someone has self-harmed but it does not appear to be life-threatening, or is talking about wanting to self-harm
  • if a person shows signs of dementia
  • when a person is experiencing domestic violence, physical, sexual or emotional abuse

NHS 111 available 24 hours a day, seven days a week and includes a team of specialist mental health nurses who can provide support or link you with the right local service for you. Call 111 or visit 111.nhs.uk.


When to phone 999 or visit the Emergency Department

Emergency Departments (EDs) at hospitals are open 24 hours a day, seven days a week for serious and life-threatening conditions. A mental health emergency should be taken as seriously as a physical emergency. If you do not feel you can keep yourself or someone else safe, or if someone’s life is at risk – for example, they have injured themselves or taken an overdose, call 999 or visit your nearest Emergency Department.