Urgent Treatment Centre

The Urgent Treatment Centre (UTC) is based at Westmorland General Hospital and can help with expert advice and treatment for injuries and illnesses that need urgent medical attention but aren’t life threatening, such as:

  • sprains and strains
  • minor head injuries
  • cuts and grazes
  • suspected broken bones or fractures to the limbs
  • bites and stings
  • infected wounds
  • minor scalds and burns
  • minor eye problems

The UTC provides some urgent care services along with overnight GP cover provided by Cumbria Health on Call (CHoC).

Westmorland General Hospital
Burton Road
Kendal
LA9 7RG
Tel: 01539 716570

Please note that the last appointment time is 10pm.

The service offers patient assessment and treatment for a wide range of non-life threatening conditions from strains and sprains to broken bones and minor illnesses. Various assessments such as x-rays are available between the hours of 9am-8pm (with on call cover overnight). Appointments can be pre-booked via NHS 111.

Patients who visit the UTC will be seen as quickly as possible, in order of their clinical need. 

Between 11pm and 8am GP cover isprovided by CHoC, and may be limited due to on call duties. 

Out of hours it is recommendedthat patients contact NHS 111.

This assessment process avoids unnecessary admissions and ambulance journeys to the acute hospitals. Patients who presen in the UTC with serious or life threatening conditions may be transferred to A&E at the RLI, FGH or Royal Preston Hospital (RPH).

The UTC is not able to treat emergencies such as, central chest pain, severe breathing difficulties, mental health issues or suspected strokes etc. Patients who experience these conditions need to be treated urgently so should either dial 999 or attend the Emergency Departments at either the Royal Lancaster Infirmary or Furness General Hospital in Barrow.