NHS England and Improvement has established a project group to co-produce a list of practical ideas for hospitals that offer same day emergency care (SDEC) services to improve the experience of care. This will benefit all those who use the service and also those who work within the service.
SDEC is the delivery of same day care for emergency patients who would otherwise be admitted to hospital. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and, if clinically safe to do so, will go home the same day their care is provided. SDEC is sometimes called ambulatory care.
Patients can be referred to SDEC treatment through different routes, including:
- From emergency departments
- Direct referral from GPs
- Direct transfer from ambulance services
- Direct referral from NHS 111
For more details about same day emergency care please visit NHS England » same day emergency care
In order to develop a list of practical ideas that can improve experience of care, we need to understand what a good experience of care is. We would like your help to understand what matters to you when you use a hospital service. To do this we would ask you complete a survey or join a small focus group for discussion. Deadline for the feedback is 27 March 2022.
If you or someone you have supported has used a same day emergency care service please give us feedback here: https://forms.office.com/r/srj4gAJG4f
If you or someone you have supported has used a hospital service in the last 5 years, please give us feedback here: https://forms.office.com/r/LbR3qfR2MP